Front Desk Specialist (Peabody) Job at Vaco by Highspring, Peabody, MA

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  • Vaco by Highspring
  • Peabody, MA

Job Description

Client: Medical Office
Location: Peabody, MA
Pay: $21/hour
Hours: 7:30-3:30

**Contract Position covering leave and slated to last at least until Year End**
Responsibilities/Duties:
  • Greet all patients and office guests
  • Check-in and check-out all scheduled patients
  • Enter and verifying patient demographics and insurance information
  • Educate patient about insurance coverage, in network vs. out of network benefits
  • Ensure that necessary paperwork is complete and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers, specialist packets/forms)
  • Ensure proper registration and billing documents are reviewed and signed off on by the patient/responsible party
  • Obtain or create electronic medical record number; enter into PM system
  • Direct patients to radiology as indicated on appointment notes by the medical assistant
  • Address patient balances at time of service, set up payment plans when appropriate
  • Collect and enter patient payments
  • Schedule appointments
  • Notate cancelled or rescheduled appointments
  • Follow Patient No Show/Cancellation Policy
  • Review and update eligibility
  • Print and verify day end review
  • Submit daily payment collection reports
  • Balance daily receipts against TOS report
  • Accept and review patient disability forms and/or medical records requests for completion/accuracy, notifying patient of processing time
  • Release records to patients once requests have been fulfilled
  • Enter charges and payments for medical records requests filled directly by our office
  • Accept labs from outside facilities, date stamp and forward to clinical staff
  • Sign for all incoming deliveries (i.e. Fed Ex, USPS, Air Borne Express)
  • Open and close office prior to and following business hours
  • Assist patients and/or family members with any requests
  • Maintain a professional work atmosphere by behaving and communicating in a manner that gets along with patients, physicians, co-workers and administration
  • Any and all other duties as assigned by the office manager
Qualifications:
  • Minimum of 1 year prior authorization experience required
  • Polite telephone etiquette and good communication skills (written and oral)
  • Computer literacy skills preferred, including practice management software, EMR, Microsoft Word and Excel.
  • Detail Oriented and strong organizational skills preferred
  • High school diploma or equivalent

Job Tags

Daily paid, Contract work, Part time, Work at office,

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