Job Description

Delivery Orchestrator at West Point, PA or Rahway, NJ (ONSITE)_ Healthcare

Mandatory Skills

Project Delivery, Project Management, Planning, Leading the project team, stake holder coordination and accountable for end-to-end project execution

• 5+ years managing deployment of scientific software platforms in pharmaceutical R&D environments.
• Proven track record leading large-scale software upgrade projects (preferably CDS) in regulated environments.
• 5+ years supporting Empower 3 platforms, including troubleshooting instrument and software connection issues.
• Strong understanding of laboratory workflows and analytical instrumentation; chromatography instrumentation experience is a plus.
• Demonstrated experience supporting CDS environments with 500+ users and 750+ instruments.
• Direct experience with GxP compliance and validation (IQ/OQ/PQ), audit trails, controlled access, and change control.
• Hands-on experience with analytical data acquisition software upgrade projects (requirements gathering, data mapping, stakeholder coordination).
• Demonstrated supervisory experience leading small technical teams.
• Excellent written and verbal communication skills, able to translate technical configuration decisions for both technical and non-technical audiences.
• Strong organizational skills with experience managing support channels and prioritizing requests across a large user base.
• Proficiency with Microsoft 365 (Teams, SharePoint, Excel, PowerPoint, OneNote) for collaboration, reporting, and documentation.
• Direct experience with Acronis imaging and LAC/e PCs, or equivalent deployment tooling, is strongly preferred.

Preferred: Direct experience with Empower CDS software.

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